Our Returns Policy

All returns must be made through contacting us by email at maryjanetulum@gmail.com or to our WhatsApp contact +52 9842344445 describing your return reasons and the item name or code.

Return delivery must be made with a courier of your own choice. Costumers will cover the cost of returns. Returns must be delivered to our returns team within 20 days of receiving delivery of your parcel. 

We suggest to track your parcel.

Eligible returned items can be refunded via store credit.

Items must be returned in its original state with all tags still attached, must be unwashed and unworn. Garments that are returned with signs of being worn or delivered to our returns team outside of the stated 20 day policy will not be accepted.